These Terms of Service ("Terms") govern your use of Wheelchair Parts (the "Site") and any purchase you make through it. Wheelchair Parts is a brand owned and operated by Unconventional Group Inc., based in Edmonton, Alberta, Canada. By using the Site or placing an order, you agree to these Terms.
1. What We Sell
We sell used and refurbished wheelchairs, walkers and mobility aids. Every item is inspected, function-checked and sanitized before listing. We do not sell powered, diagnostic, or Class II and higher medical devices. Nothing on this Site is a medical recommendation — consult a qualified professional to confirm an item suits your needs.
2. Condition & "As-Is" Sale
Listings describe each item's condition honestly, including cosmetic wear. Because our inventory is pre-owned, items are sold as-is except where a specific warranty is stated in writing. Photos and specifications are provided in good faith; minor variation is normal for used goods. You are encouraged to ask questions or arrange an inspection before purchase.
3. Pricing, Orders & Reservations
Prices are in Canadian dollars and may change without notice. Placing an order or reservation is an offer to buy, which we may accept or decline (for example, if an item has already sold). We do not hold items without payment — the first buyer to complete payment secures the item.
4. Payment
We accept the payment methods shown at checkout. For local pickup, payment may be arranged on collection. You confirm that any payment information you provide is accurate and that you are authorized to use it.
5. Shipping & Pickup
We ship across Canada and offer local pickup in Edmonton. Shipping timelines are estimates, not guarantees. Risk of loss passes to you on delivery or pickup. Oversized items may require freight, quoted separately.
6. Returns & Refunds
Returns and refunds are governed by our Refund Policy, which forms part of these Terms.
7. Disclaimer & Limitation of Liability
To the fullest extent permitted by law, Wheelchair Parts and Unconventional Group Inc. disclaim all implied warranties on used goods beyond any written warranty provided. We are not liable for indirect, incidental, or consequential damages arising from the use of an item or the Site. Nothing in these Terms limits liability that cannot be limited under applicable law.
8. Governing Law
These Terms are governed by the laws of the Province of Alberta and the federal laws of Canada applicable therein. Any dispute will be subject to the courts located in Alberta.
9. Contact
Questions about these Terms? Reach us at hello@wheelchairparts.com or 587-555-0100.